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For people running a business

Playbooks

Each playbook is a sequence, not an article. There is a starting point, a set of steps, a way to tell whether it worked, and a decision to make at the end. Nothing here assumes you have a finance team, a lawyer on retainer, or venture funding.

How to use a playbook without wasting a fortnight

Every playbook on BizoNow follows the same shape, and it is deliberate: decide, do, check, choose. If a step does not change what you do next, it does not belong.

  1. Set the decision before you start. Write down the decision you are trying to make — “do we take the £8,000 order”, “do we hire”, “do we keep this supplier” — and the date you will make it. A playbook that ends without a decision is just reading.
  2. Use real numbers, not round ones. Your actual bank balance, your actual cost per unit, the actual date an invoice was due. Round numbers hide the problem.
  3. Write the pass/fail threshold first. “If fewer than two of five buyers will pay a deposit, we do not continue.” A threshold decided after the results is not a threshold.
  4. Time-box it. Research expands to fill the time available. Two weeks is usually enough to learn whether demand exists; it is never enough to perfect a product.