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For importers, exporters and sellers

Trade Lane

Cross-border trade goes wrong in predictable places: a term nobody read, a document nobody signed, a payment nobody structured. This desk covers those three, in the order they bite. Everything here is written for a business doing its own shipping and customs paperwork, or managing a supplier who does.

The four questions that decide a cross-border deal

Before you agree a price with an overseas supplier or customer, make sure all four of these have a written answer. Each one is a separate line in the contract, and each one is a place where a deal can look profitable and end up losing money.

  1. Where does the cost stop and where does the risk stop? These are two different points, and confusing them is the single most common cross-border error. The Incoterm sets both.
  2. Who is the importer of record? The named party on the customs entry carries the legal obligations: correct classification, duty and tax payment, and record keeping. It is not always the party paying the invoice.
  3. When does money move relative to when goods move? Deposit, documents against payment, letter of credit, or open account. The choice determines who is financing the shipment.
  4. Which documents trigger payment? If the answer is “a set of documents”, list them precisely and confirm the names and numbers match the contract word for word.